Important Information: An E911 compliant-CDMA phone, compatible with Cellcom’s network, is required. Customer must maintain a billing address within Cellcom’s licensed market to be eligible for service. Cellcom reserves the right to terminate service if less than seventy-five percent (75%) of the customer’s overall minutes of airtime are used in Cellcom’s licensed market during any three month period during the term of this Agreement.
Airtime is billed in 60-second increments. Plan minutes only apply when you are in your calling plan’s designated home area. Calls originating and terminating in the home area are toll free. Calls originating in the home area and terminating outside the home area may be subject to long distance charges. Calls originating outside of the home area are subject to roaming and long distance charges. Cellcom reserves the right to deactivate any mailbox that has not been initialized within 60 days of activation or any mailbox that has not had any messages deposited for over 60 days. Minutes used checking voicemail are deducted from Nationwide Minutes while within the Cellcom designated area. Call Forwarding includes 60 minutes of forwarding to a non-Cellcom exchange per month. Voice services, including 911, are not available on mobile broadband or tablet devices. See sales representative for details.
To place an international call, you must dial 011, the country code and the number for the international call.
International long distance rates apply in addition to plan minutes or airtime charges when calling from your home calling plan area. While roaming, international long distance rates apply in addition to standard long distance and roaming charges. Rates are subject to change without notice. The International Discount Calling Package has a monthly feature charge in addition to reduced international long distance rates. Cellcom reserves the right to terminate this feature if less than seventy-five percent (75%) of the customer’s international overall minutes of airtime are used in Cellcom’s licensed market during any three month period during the term of this Agreement.
Unlimited voice services are for live dialog between two individuals, voicemail, and automated services without additional charges. Unlimited voice service may not be used for conference calling, call forwarding, monitoring services, data transmission, transmission of broadcasts, or transmission of recorded material. Additional situations may apply. If you are using unlimited voice service for anything other than stated as appropriate, Cellcom reserves the right to terminate your service.
Messaging and Data Services: Shared data monthly charge and overages will be charged to the primary line on the Advantage Plan. Use of text messaging, picture messaging, video messaging and other data services is subject to the Data Acceptable Use Policy located at www.cellcom.com/AUP. Sending and receiving picture messages may deduct from your data allowance. Keep Your Data: Unused data from your monthly shared data plan allowance carries to the next consecutive bill cycle. Unused data that carried over to the next consecutive bill cycle automatically expires after one bill cycle and with any plan/account changes (such as changing shared data plan amount and switching primary lines on account). During a bill cycle, Keep Your Data is used after your monthly shared data plan allowance for that cycle. Not all data received can be carried over. Usage Controls: It may take up to 60 minutes for changes to usage control settings to take effect. Due to delays in system reporting, actual data usage may take up to 24 hours to register and you may exceed the usage limit set before data usage is blocked or a warning received. Overage charges will apply to any usage over your shared data plan allotment regardless if you have Usage Controls on your account. Unlimited Data Plan: After 22GB per line per billing cycle for smart and basic phones and 10GB per line per billing cycle for mobile broadband, tablets and connected devices, data will be slowed to 3G-like speeds. The expected speeds will be between 200 Kbps to 500 Kbps (while speeds are slowed you may experience reduced battery life). LTE-only devices will be suspended after the threshold has been exceeded. Autopay (checking and saving accounts only, no credit or debit cards) and paperless bill required for the discounted data rates of $5 per month for single lines and $10 per month for multiple lines on the Advantage plan. Cellcom reserves the right to switch customer to another data plan if less than seventy-five percent (75%) of the customers overall data usage are used in Cellcom’s licensed market during any three month period during the term of this agreement.
Cellcom reserves the right, without notice, to change rates and coverage areas that do not adversely impact the consumer. In all other situations, a notice will be given. Rate maps indicate where rates apply and may not depict actual service availability or wireless coverage. Coverage areas depicted are approximate. To inquire about specific service availability in a geographical area, contact Cellcom’s Customer Service at (800) 236-0055. Geographic terrain, weather conditions, and type of equipment may affect cellular coverage. Wireless service is subject to technological limitations, including capacity and tower availability.
Prices do not include taxes, fees, or other charges. Taxes on monthly access, airtime, equipment, and long distance may apply. A line set up fee and early termination fee may apply. If applicable, the early termination fees may be reduced proportionately to the remaining months of the term of the agreement. Universal Service Fund (USF) and regulatory and other recovery fees charged on all service lines. An E911 fee or Police & Fire Protection fee is charged on all service lines. The amount or range of taxes, fees and surcharges vary and are subject to change without notice. See retail